Privacy Policy

Introduction

This is the privacy policy for http://globalwitness.org (Site).  The Site is operated by Global Witness (we, us and our). Global Witness is registered with the Information Commissioner for the United Kingdom. Its processing and retention of personal information is governed by the Data Protection Act 1998.  

We are committed to protecting your privacy online.  We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

By using the Site, you consent to the collection and use of information in accordance with this privacy policy.

We reserve the right to change this privacy policy from time to time by changing it on the Site. This privacy policy was last updated on 21 December 2016.

We may collect information about you by email, when you fill in forms on the website, by telephone or by post.

When you visit the Site, we may collect and process the following information about you:

  • information (such as your name and email address) that you provide by completing forms on the Site, such as when you register for our newsletter;
  • if you make a donation, we may collect and process information about you (such as your title, name and email address, postal address and telephone number, gift aid status, contact preferences, donation amount, and regular donation information) that you provide by completing forms on the Site or by giving a donation;
  • communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content.

You are under no obligation to provide any such information.  However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

When you visit the Site, we may automatically collect additional information about you, such as the type of internet browser you use, any website from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server.  You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use.

Cookies

Please click here for information on our cookie policy.

Uses made of your information

We will use the information you provide to:

  • enable us to provide you with the services, event invitations, newsletters and information about us and our fundraising campaigns offered through the Site and which you request;
  • audit the downloading of data from the Site;
  • improve the layout and/or content of the pages of the Site and customise them for users;
  • identify visitors to the Site;
  • carry out research on our users' demographics;
  • send you information we think you may find useful or which you have requested from us, including information about our products and services provided you have indicated that you do not object to being contacted for these purposes; 
  • We may ask what you are interested in about our work, in order to keep you up to date;
  • We may use your name and address to contact you by telephone;
  • We may use other publicly available information to ensure that we hold relevant information about you.

You can tell us not to contact you with information regarding our services either at the point such information is collected on the Site (by checking or un-checking (as directed) the relevant box) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also ask us to amend or delete the information we hold about you. Our contact details are set out at the end of this policy.  

You can find out more about your rights under Data Protection Act 1998 here.

Information sharing

We may disclose aggregate statistics about visitors to the Site in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through the Site, processing donations, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time.  Our agents and contractors will only use your information to the extent necessary to perform their functions.

In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

We may disclose your personal information if required or permitted to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Site or the rights, property or personal safety of any person.

Child safety

Protecting the safety of children when they use the Internet is very important to us.  We recommend that children receive permission from their parent or guardian before gaining access to the Site or sending personal information to us or anyone else online.

External links

The Site may, from time to time, contain links to external sites.  We are not responsible for the privacy policies or the content of such sites.

Donations processing

Donations made via the Site are made through one of our payment gateway providers, GoCardless or Stripe (as will be made clear at the point of donation). You will be providing credit or debit card information directly to either GoCardless or Stripe which operate a secure server to process payment details, encrypting your credit/debit card information and authorising payment.  Information which you supply to either GoCardless or Stripe is not within our control and is subject to GoCardless or Stripe's own privacy policy and terms (as applicable) and which are available on the applicable site.

Security

We place great importance on the security of all personally identifiable information associated with our users.  We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.  Our security measures and privacy policy are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information.  Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

You should bear in mind that submission of information over the internet is never entirely secure.  We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk.

It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Storage of your information

Information that you submit via the Site will only be stored for as long as we legitimately need it or as required by the law.  This information is sent to and stored on secure servers.  This is necessary in order to process the information.  Information submitted by you may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above (see Information sharing), which may be situated outside the European Economic Area (EEA) and may be processed by staff operating outside the EEA.  The countries concerned may not have similar data protection laws to the EEA.  Where we transfer your information we will take all reasonable steps to ensure that your privacy rights continue to be protected. 

Your rights

You have a legal right under the Data Protection Act 1998 to a copy of certain information about you held by us in relation to data you provide via our Site (e.g. when signing up to our newsletter or making donations). On request, we will provide you with a copy of such information (unless exempt under the 1998 Act) subject to a fee not exceeding the statutory maximum under English law. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.

Contacting us

Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to [email protected] or write to us at:

Global Witness, Lloyds Chambers, 1 Portsoken Street, London E1 8BT.

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